Vikas Sharda
CompTIA Cloud+ Advanced,CISM®,Network Server Security ,ITIL ,CCNA,Micrsoft professional , Data Centre 24/7 Operations.ERP-ISO QMS 9001 - ISMS 27001
- Role
- Global Service Manager at Techpio Services Llp
- Location
- Chandigarh, CH, IN
- LinkedIn followers
- 500 followers
About Vikas Sharda
A seasoned and results-oriented professional with over 21 years of experience in Project Management, Strategic Planning, Business Development, and IT Pre-sales/Service. Currently serving as the Global Service Head at TechPIO Services LLP, a leading IT firm specializing in Remote Monitoring and Management (RMM) consultancy for the digital era. Proven track record with reputed organizations like Hewlett Packard India, where I successfully completed HP\'s largest project worth ₹2400 crore.At TechPIO, Leading a team of experts in providing comprehensive managed IT services, including NOC services, backup management, Azure consulting, and MSP staffing. Our focus is on helping IT service providers and managed service providers (MSPs) achieve their business goals through tailored IT solutions. Known for exceptional communication, analytical, and problem-solving skills, I am dedicated to driving customer satisfaction and achieving corporate goals.Licenses & CertificationsCompTIA Cloud Advanced – Alison 19••••••••35Certified Information Security Manager (CISM)- LinkedInNetwork Server Security - Protecting the Server and Client Computers - Asean Online Education AOEProject Management Fundamentals (PMF)- HPCert Prep: PMI Agile Certified Practitioner (PMI-ACP)® - LinkedInITIL Foundation (2011)-Ver-3Cisco Certified Network Associate - CiscoMicrosoft Certified Professional - MicrosoftI bring a proactive approach to achieving long-term and short-term objectives. Skilled in ITIL/ITSM processes, customer service, and leading cross-functional teams, I am committed to delivering high-quality IT solutions and services.
Experience
Global Service Manager
Dec 2023 — Present
Conducted regular meetings with external vendors to discuss service performance and identify areas for improvement.
Education
SIKKIM MANIPAL UNIVERSITY
M.Sc. (IT)
Punjab University
Bachelor's Degree
Sikkim Manipal University (SMU)
MSC, IT
2005 — 2008
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