Vikas Saini

Lead Business Analyst Digital Enablement @Bill Gosling Outsourcing

Gurugram, IN

Business Analyst | Banking Recovery (UK & US)| Digital TransformationWith a strong background in Banking Recovery & Collections for the UK & US markets, I specialize in leveraging digital solutions to optimize financial processes, enhance recovery strategies, and improve operational efficiency. My role involves scoping new projects, reviewing data files received from clients, and performing data mapping to ensure seamless process integration. Key Expertise: Banking Recovery & Collections – Process optimization & compliance for UK & US markets Project Scoping & Data Mapping – Analyzing client data to define business processes Digital Transformation – Implementing automation & data-driven decision-making Data Analytics & Reporting – Using Power BI, Tableau & CRM tools for insights Process Improvement– Identifying inefficiencies & streamlining recovery workflows Stakeholder Collaboration – Working with cross-functional teams to drive digital adoption How I Add Value: I bridge the gap between business needs and technology by identifying opportunities for automation, predictive analytics, and workflow enhancements. My work in project scoping and data mapping ensures smooth integration of client data into operational systems, leading to smarter banking recovery strategies and improved collection efficiency.

CHANDIGARH UNIVERSITY

BE - Bachelor of Engineering, Computer Science