Vikas Patel

About Vikas Patel

I’m a Senior Program Manager with 8+ years of experience driving cross-functional…

Experience

1. Data Engineer

   Optum

   Dec 2024 — Present

   Provide continuous SRE support for geographically distributed learners on the enterprise AI/ML platform, ensuring system stability, reliability, and performance.Design, automate, and optimize infrastructure using Infrastructure as Code (IaC) tools like Terraform and CI/CD workflows with GitHub Actions.Develop and maintain monitoring frameworks using tools like Prometheus, Grafana, and Datadog to ensure system health and minimize downtime for AI/ML training environments.Collaborate with cybersecurity teams to implement security best practices, ensuring compliance with regulatory standards and safeguarding platform operations.Lead capacity planning and cost optimization initiatives, forecasting resource requirements and implementing strategies to reduce costs without compromising performance.Scale AI/ML infrastructure by leveraging cloud-based solutions across Azure, AWS, and GCP, ensuring seamless platform accessibility to thousands of learners.Automate workflows with Python and Bash scripting, improving efficiency, system integration, and operational excellence.Partner with cross-functional teams to streamline AI/ML infrastructure operations, address evolving challenges, and deliver scalable, high-performance solutions.

Education

• Trine University

  Master of Science - MS, Information Science/Studies

• Guru Nanak Institutions(GNI)

  Bachelor's degree, Computer Science

  2012 — 2016