Vikas Mulchandani
Principal Delivery Manager (Strategy Subscriptions Growth Projects) @Tesco
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WORK HISTORY
Principal Delivery Manager (Strategy Subscriptions Growth Projects) @Tesco
London, GB
Reporting to: Online Development DirectorDriving complex cross-functional strategy and operational transformation at scale. Lead Tesco Online’s core membership product -\'Delivery Saver\'(£180M+ annual income) and major strategic programs spanning across subscription, fulfillment, and customer experience.• Subscription Strategy & P&L: Own end-to-end performance of Tesco Delivery Saver (~775K members), including pricing, acquisition, retention, and CX; leading transformation roadmap to shape Tesco\'s membership future.• Forecasting Overhaul: Partnered with Data Science, Fulfilment, and Finance teams to overhaul volume forecasting logic — boosting forecast accuracy from 35% to 80% of sites and unlocking £6M+ in savings.• Proposition & CX Design: Lead delivery of a reimagined Pay-as-you-go slots experience and support scaling of emerging online categories (e.g. F&F Online).• Cross-Functional Leadership: Operate as a principal-level generalist, orchestrating delivery across Product, Tech, Marketing, and Operations, acting as the voice of proposition in cross-org forums.
EDUCATION
Maulana Azad National Institute of Technology
Bachelor of Technology - BTech, Mechanical Engineering
SYMBIOSIS INTERNATIONAL UNIVERSITY
Master of Business Administration (MBA), Sales, Distribution, and Marketing Operations, General
Saïd Business School, University of Oxford
Executive MBA, Organizational Leadership
ABOUT VIKAS MULCHANDANI
I bring clarity to chaos.That’s been the throughline of my career — scaling rapid delivery from scratch, managing multi-million P & Ls, designing Ops models, and stepping into ambiguous spaces that need focus and momentum.I thrive where decisions are complex and ownership is unclear — not because I have all the answers, but because I listen deeply, ask better questions, and create the clarity that helps people move forward with confidence.I lead with optimism — steady, people-rooted, and honest. My proudest moments aren’t about metrics, but about people growing through the work we’ve done together.I say yes where three things align: a meaningful challenge that needs clarity and drive, values that echo optimism, empathy, and honesty, and people who are sharp, kind, and inspiring to be around. That’s where I do my best work.(Also: leadership podcasts, fusion food, and nature walks that start with coffee and end with clarity.)
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