Vikas Luthra
Consultant | Ecommerce | Retail | CPG | Telecom
- Role
- Senior Business Consultant at LTIMindtree
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Senior Business Consultant
Sep 2022 — Present
Design workshops, Data discovery, BRD, User stories, JIRA board mgt. Stakeholder management identification, and requirement elicitation for Dev & QA team. Owned end-to-end transition from Legacy to ADF, keeping the existing powerbi reports undisturbed. Managed multiple KPI across 24 Powerbi dashboards to monitor Digital performance of client’s business, it included web, marketing, app and other online channels. Analyzed historical data from various data sources, and suggested new KPI as a solution for demand forecasting and monitor campaign trends. Collaborated with stakeholders to define data models, integration strategies, and data ingestion to ensure seamless data flow across dashboards for weekly refresh. Recommended continuous improvements based on performance insights and customer behavior, facilitated cross functional workshops.
Education
IMT CDL Ghaziabad
Master of Business Administration
Delhi University
Associate's Degree, Korean Language and Literature
Delhi University
Bachelor of Arts
Skills
- Team Management
- Bpo
- Pre-Sales
- Requirements Analysis
- IT Service Management
- Vendor Management
- Business Development
- Crm
- Itil
- Service Delivery
- Business Analysis
- Business Process Improvement
- Transition Management
- Customer Relationship Management (Crm)
- Project Management
- Management
- Outsourcing
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