Vikas Kumar Dhali
Mall & Retail Operations Manager | 9+ Yrs in Admin, Logistics & Compliance | Driving Efficiency & Growth
- Role
- Assistant Mall Manager at Reliance Retail
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Vikas Kumar Dhali
I am an Operations & Administration Professional with over 9 years of experience in…
Experience
Assistant Mall Manager
Sep 2024 — Present · New Delhi, IN
s SOH/ space filling in coordination with Leasing.s Events activation in coordination with Marketing. s Retailers and Customers queries handling and rectification.s Tenants invoices & Revenue assuring in coordination with the commercial.s Q&A and other audits conducting on monthly and quarterly basis.s Property walks and Gemba to ensure site standard maintained.s Periodic AMC and CMC services ensuring of the equipment’s e.g. Lifts, Fire Hydrant, Chillers, DG, CCTV. s Ensuring facility work gets done whenever required by internal MEPC team.s Cleanliness and Hygiene routine check-up to maintain aesthetic feel.s Ensuring smooth operations in the mall premises all the times including a welcoming & warden secured free parking services.s Safety rules ensuring at site, 5S adherence, PPE using, Rubber Mat below DB panels, cautionary signage’s use, Hazard area maintaining etc.s Looking for Housekeeping, Security, Maintenance, HVAC, STP and Horticulture team to ensure optimum services in respective field.s Liaising with government bodies for the operational smoothness.s Fire training and mock drill organizing in coordination with fire officer and HSE team.s Ensuring office supplies and inventory records in system. s Mailing, call communication and Courier handling when required.s Inserting imprest in the SAP for bill clearance.s P&L review, AOP Budget reviewing and remarks sharing against the incurred.s V-Lookup, Excel, PowerPoint, Word hands-on experience. s Business Review meetings conducting with the retailers. s Liaising with the vendors and internal teams.s Adhering the compliance part and ensuring all License are updated.s Providing training to the HK and SLP team.s Celebrating Monthly R&R activity with the internal team.s Ensuring for the participation and a successful closure of all the Leadership visits observations.s Ensuring efficiency & automation of DG, Chiller, STP, HVAC equipment
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