Vikas Kumar

About Vikas Kumar

Dynamic and results-driven Key Account Manager with 12 years of experience in the…

Experience

1. Senior Project Manager

   Awign

   Mar 2025 — Present · Noida, IN

   Professional experience in managing the multiple Key clientsEnd to End client management and Client interaction for complete Project lifecycleActively involved in commercial discussion, agreement signoff and operation excellenceResponsible to achieve each and every open mandates from the client with in the timelinesDeveloping and sustaining solid relationships with key clients that bring in the most income for the companyCo-ordinate with the cross functional teams, both internally and externally to ensure business targetEnsure the account business target achievement on: Revenues, Collections, New Account identification and Churn controlAddressing and resolving key clients complaintsActing as the main point of contact between key clients and internal teamsSupervising the account teams assigned to each key clientCommunicating and collaborating with the advertising, design, marketing, sales, and departments to ensure that key clients\' needs are metDeveloping a thorough understanding of key clients\' needs and requirements and preparing customized solutionsNegotiating contracts with key clients and meeting established deadlines for the fulfillment of each client\'s long-term goalsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerServe as the link of communication between key customers and internal teamsResolve any issues and problems faced by customers and deal with complaints to maintain trustHandling an integral part in generating new leads that will turn into long-lasting relationshipEnd to End Account ManagementTrack project status & update progress to the project VP on timely basisTrack P&L of the accountEnsure to do invoicing on given timelinesPayment followupTeam Handling

Education

• Maharshi Dayanand University

  B.C.A, Computer Science

  2009 — 2012