Vikas Kumar
Operations Manager @ Amazon
- Role
- Operations Manager, Machine Learning Data Operations - Cpex at Amazon
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Vikas Kumar
15 years experience in corporate.Strategic Leadership & Operations - Developed and executed comprehensive operational strategy and long-term vision for multiple high-impact programs, driving organizational efficiency and scalabilityTeam Leadership & Development - Led and managed a cross-functional team of 50+, fostering a high-performance culture through strategic guidance and mentorship • Implemented structured feedback mechanisms and professional development programs to enhance team capabilities and career progressionTalent Acquisition & Onboarding - Partnered with recruitment teams to streamline hiring processes, conducted candidate interviews, and designed comprehensive onboarding programs to ensure seamless integration of new hiresPerformance Management - Spearheaded performance management initiatives including goal setting, continuous feedback, and annual appraisals to drive individual and team excellenceCross-Functional Collaboration - Established strategic partnerships with Quality Assurance, Training, and Recruitment teams to align operational objectives and enhance program deliveryProcess Optimization - Collaborated with QA teams to standardize and update Standard Operating Procedures (SOPs), ensuring consistency and compliance across operationsBudget & Recognition Programs - Managed departmental budget and orchestrated monthly Reward & Recognition programs, resulting in improved employee engagement and retention.
Experience
Operations Manager, Machine Learning Data Operations - Cpex
Jan 2023 — Present · Delhi, IN
Working in CPEX ( Customer Packaging Experience)
Education
New Delhi Institute Of Management
Master of Business Administration - MBA
Sardar Patel Senior Secondery School
BCA
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