Vikas Kollur Vijayakumar

About Vikas Kollur Vijayakumar

Iam an Enterprise AI Transformation Leader with 20+ years of experience driving large-scale technology strategy, pre-sales advisory, and global platform transformation across retail/mobility, payments, and telecom ecosystems. Currently Iam a Lead Architect at Shell Retail also called Mobility, where I defined and operationalized the Generative AI strategy for the Retail business, establishing the architectural, governance, and operating foundations required for safe, enterprise-scale AI adoption.I lead with a business-back & technology-forward philosophy — anchoring AI initiatives in measurable enterprise value, then architecting robust, secure, and scalable systems to deliver sustained impact. My expertise spans enterprise LLM deployments, Retrieval-Augmented Generation (RAG), Graph RAG, prompt engineering, and LLM evaluation frameworks. I have built enterprise AI reference architectures, defined ML lifecycle maturity models, implemented layered safety and risk controls, and guided executive leadership through both the economic upside and systemic risks of frontier AI systems.Having built and scaled global architecture organizations, I bring a structured yet entrepreneurial approach to establishing new capabilities, aligning cross-functional stakeholders, and driving technical excellence in ambiguous, fast-moving environments. I am committed to building high-performing Applied AI teams and advancing reliable, responsible, and societally beneficial AI adoption across enterprise ecosystems.

Experience

1. Lead Architect - Fleet Solutions

   Shell

   Feb 2023 — Present · Bengaluru, IN

   Generative AI Strategy – Shell Retail -Authored and led the Generative AI strategy for Shell Retail, advising executive leadership on how frontier AI can reshape technology, operating models, and organizational capabilities. Translated LLM advancements into an enterprise-ready roadmap covering investment priorities, governance, risk posture, and phased rollout.Quantified economic value across customer ops, marketing, sales, pricing, and engineering productivityEvaluated foundation models balancing capability, cost, safety, and controlDefined operating model evolution, governance, and human-in-the-loop safeguardsIdentified high-value use cases and structured MVP validation plansPositioned GenAI as a disciplined transformation lever, not experimentation- AI/ML Reference Architecture -Developed a Retail-wide AI/ML Reference Architecture defining how traditional AI and Generative AI are adopted and governed at scale.Defined full-stack AI architecture spanning data, GenAI apps, orchestration, and MLOps (RAG, Agentic AI, Knowledge Graphs)Introduced decision frameworks (Consume, Embed, Extend, Fine-Tune, Build) improving cost discipline and complianceAligned Enterprise Architecture, CIO leadership, and delivery teams around a unified, secure adoption model- AI-Driven Legacy Modernization -Launched a GenAI-powered modernization initiative to address complex legacy systems across Mobility and EV.Evaluated AST-based code analysis tools combined with LLM summarizationDefined measurable KPIs for business logic extraction, documentation quality, modernization pathways, and ROIPositioned AI-assisted modernization as a scalable enterprise capability- Architecture Leadership & Platform Enablement -Scaled Architecture Function to ~25 global architects, embedding governance, review rigor, and domain depth across Retail.

Education

• NMAM Institute of Technology, Nitte, India

  Bachelor of Engineering, Information Technology

  2001 — 2005

• Institute of Product Leadership

  Master of Business Administration - MBA, Product Leadership

  2017 — 2019

Skills

• Tibco Activespaces
• Xslt
• Tibco Businessevents
• Complex Event Processing
• Solution Architecture
• Data Integration
• Tibco Adapters
• Brms
• Tibco Businessworks
• Machine Learning
• Soap
• Oracle
• Tibco
• Requirements Analysis
• Tibco Api Exchange
• Middleware
• Wsdl
• Unix Shell Scripting
• Soa
• Eai
• Jboss Datagrid
• Tibco Hawk
• Tibco Activematrix Policy Manager & Policy Agent
• Jboss Drools Brms
• Artificial Neural Networks
• Mulesoft Anypoint Api
• Spring Boot
• Java Enterprise Edition
• Tibco Activematrix Servicegrid
• Cep
• Gnu Octave
• In Memory Data Grid
• Sca (Service Component Architecture)
• Business Process Design
• Jms
• Esp (Event Stream Processing)
• Integration
• Tibco Enterprise Message Service
• Tibco Rendezvous
• Agile Methodologies