Vikas Kapoor

Business Vision & Development| Process Transformation| Project/Operation/Solution Management| P&L Management| Client Service Delivery| Capability Building|

Role
Director at HCLTech
Location
Delhi, DL, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Vikas Kapoor

I don’t just manage processes; I architect the future of how they work. With over 23…

Experience

  1. Director

    HCLTech

    Dec 2024 — Present

Education

  • Symbiosis University, Pune

    PGDBA

    2010 — 2011

  • United business Institute

    International Executive MBA (PMP)

    2011 — 2012

Skills

  • Customer Service
  • Customer Satisfaction
  • Operations Management
  • Team Leadership
  • Team Management
  • Process Improvement
  • Performance Improvement
  • Performance Management
  • Service Delivery
  • Management
  • Telecommunications
  • Pmp
  • Leadership
  • Business Process Improvement
  • Bpo
  • Collections
  • Client Representation
  • Project Management
  • People Development
  • Outsourcing
  • Customer Experience

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Vikas Kapoor — Director at HCLTech in Delhi, DL, IN | Unifers