Vikas Joshi

Vice President, Program Management Office & Change Management Coe @NBCUniversal

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Vice President, Program Management Office & Change Management Coe @NBCUniversal

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EDUCATION

N/A

University of Strathclyde

Master of Business Administration - MBA, International Business

2000 — 2003

Institute of Advanced Management

BA in International Hospitality Management, Hospitality Management

2008 — 2009

University of Strathclyde

Masters of Business Administration, Management

SKILLS

Business StrategyChange ManagementProject PlanningStandard Operating Procedure (Sop)Customer SatisfactionTrainingCall Center DevelopmentPeople ManagementQuality AssuranceBpoOutsourcingRisk ManagementTeam ManagementBusiness Process Improvement Model (Bpi)Performance ManagementCrmCoachingBusiness TransformationProject Management Office (Pmo)Customer ServiceLean Six SigmaTransition ManagementCross-Functional Team LeadershipBusiness Process Outsourcing (Bpo)Customer ExperienceBusiness Process Re-EngineeringOperational ExcellenceLeadershipService DeliveryBusiness AnalysisSix SigmaLean ManufacturingStakeholder ManagementTeam LeadershipProgram ManagementProject ManagementBusiness Process ImprovementStrategyManagementVendor Management

ABOUT VIKAS JOSHI

Passionate Business, Change and Program Management Leader | Driving Strategic Initiatives and Organizational Transformation | Lean Six Sigma Black Belt CertifiedI am a passionate and impact-driven leader with over 15 years of experience in business, change and program management. My expertise lies in aligning strategic initiatives with organizational objectives, using a hands-on approach to leadership. As a trusted partner and advisor to senior leadership, I excel in developing, evaluating and executing business plans to ensure successful strategy deployment, with deep insights into people, process and technology.I have a proven track record of delivering across a variety of capabilities including program and project management, organizational development, change management, and driving large-scale organizational transformations. My depth of expertise includes developing tailored transformation roadmaps, integrating technology and business processes, talent management, and leading people through complex organizational changes.Certified as a Lean Six Sigma Black Belt, I am skilled in establishing and running PMOs for large and complex transformation programs, including Portfolio Management, Program Governance, Leadership Reporting, and Stakeholder Management. I am a clear communicator with strong business acumen and excellent people skills.

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Vikas Joshi — Vice President, Program Management Office & Change Management Coe at NBCUniversal in London, GB | Unifers