Vikas Gajavally

About Vikas Gajavally

QA Lead with 5+ years of experience in software testing and end-to-end quality assurance across Telecom, Enterprise, and Retail domains. Currently working at HCLTech, delivering System Integration Testing (SIT), User Acceptance Testing (UAT), Regression, Sanity, and E2E testing for large-scale enterprise applications in Agile and Scrum environments.Strong domain expertise in OSS Order Management, Provisioning, and Inventory Management, including physical and logical inventory validation using GE Smallworld (GIS) and Amdocs Cramer. Hands-on experience in defect management, test planning, test execution, backend validation, integration testing, and release support, ensuring data accuracy and seamless downstream integrations.Progressed from Intern to QA Lead, taking ownership of test strategy, defect triage, stakeholder coordination, sprint ceremonies, and production releases. Agile-certified professional, listed in the International Registry of Agile Professionals, actively leveraging modern QA practices and AI-assisted testing tools to improve test coverage, defect quality, and delivery efficiency.

Experience

1. Technical Lead

   HCLTech

   Oct 2024 — Present · Hyderabad, IN

   Led QA delivery for Enterprise and Retail segments in the telecom domain across applications including Salesforce, ServiceNow, IBM BPM, Oracle BRM, Amdocs Cramer, Prism, and GIS.• Managed responsibilities in parallel as IT Release and Change Manager, ensuring controlled deployments and adherence to release governance.• Defined and executed test strategy, planning, and estimates for SIT, UAT, and Regression, using AI-assisted analysis to improve test coverage and early risk identification.• Applied AI tools (TestCase Studio / AI assistants) to optimize test scenarios, edge cases, and regression checklists, improving test design efficiency.• Oversaw team capacity, task allocation, and delivery tracking, ensuring timely execution and quality outcomes.• Actively participated in and facilitated Agile Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Reviews, Retrospectives, and Defect Triage calls, collaborating closely with Dev, BA, and Product teams.• Provided quality sign-off and release recommendations based on test results, risk, and business impact.• Mentored team members and reported testing metrics, risks, and status to senior stakeholders through concise, data-driven updates.

Education

• Birla Institute of Technology and Science, Pilani

  Bachelor's degree, Computer Science

  2021 — 2025

• Narayana Junior college - Hyderabad

  MPC-IIT

• St. Anthony's High School - India

  SSC