Vik Babber
Regional Manager - Operations @IMSERV
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WORK HISTORY
Regional Manager - Operations @IMSERV
Leadership, coaching & mentoring – performance management, succession planning, safe working, resource utilisation, forecasting resource levels • Ensuring key business deliverables are met and exceeded, including productivity, KPI’s and budget adherence etc. • Act as a role model and provide strong leadership and support to manage and motivate all operations staff members whilst ensuring all staff receive relevant training and development • Maximise resource availability through effective monitoring and communication of processes to help ensure standards are maintained and effectively managed • HR management; 1-2-1\'s and disciplinary hearings as required • Leading nationwide initiatives/workstreams to optimise processes and supporting the business in implementation • Any other reasonable duties to assist the business
ABOUT VIK BABBER
I am an accomplished Manager with unique skillsets in operations, customer service and business change. I am able to keep a level head at all times, nurture and grow a business, evaluate opportunities and risks and also deliver innovative new solutions to challenges. I possess excellent client facing skills and am highly successful in helping define company direction, achieving goals and optimising business at all levels.
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