Vijul Shah
Manager - Product Management - Grocery @ Amazon (Customer Experience, Quality, Strategy)
- Role
- Manager - Product Management at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Vijul Shah
Email contact: v••••••••@gmail.com
Experience
Manager - Product Management
Aug 2023 — Present · Seattle, WA, US
Owned the product vision, roadmap, and long-term strategy for WW Inventory Accuracy and quality across 57 FCs, driving alignment with Ops, Finance, Science, and Tech to deliver 18M+ units and 35K SKUs- Defined product requirements, secured cross-functional alignment and led experimentation for AI-enabled smart glasses, running user research and tests to improve item verification accuracy and projected $4.6M in annual savings- Led cross-functional science and engineering teams to develop a computer-vision ML model for damage detection and fresh produce quality scoring; integrated the model into audit workflows and reduced customer refunds by 23%- Built and launched ML-powered audit workflows by collaborating with Ops Tech, Data Science, and WW Field teams; reduced waste by 15% and delivered $8.7M annual savings- Defined and prioritized product requirements for the fraud-detection engine using behavioral signals and refund patterns. Launched automated routing workflows that reduced fraud-related refunds by 31%- Led UX and workflow redesign for associate-facing tools by partnering with UX, engineering, and field teams, reducing multistep friction and increasing productivity by 12%, delivering $13.8M in savings- Improved WW customer experience by 17% by aligning regional stakeholders across NA, EU, and APAC on standardized quality and defect-resolution mechanisms; automated judgment workflows and scaled quality-detection models globally.
Education
Anna University
Bachelor of Engineering, Mechanical Engineering
University of Illinois Chicago
Masters of Science, Industrial Engineering
Skills
- Teamwork
- English
- Microsoft Office
- Time Management
- Operations Management
- R
- Engineering
- Manufacturing
- Project Management
- Solidworks
- Research
- Matlab
- Autocad
- Management
- Ptc Creo
- Rapidminer
- Microsoft Powerpoint
- Public Speaking
- Microsoft Excel
- Powerpoint
- Microsoft Word
- Rstudio
- Industrial Engineering
- C
- Lean Manufacturing
- C++
- Mechanical Engineering
- Ansys
- Supply Chain Management
- Pro Engineer
- Leadership
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