Viji Gopal

WORK HISTORY

EDUCATION

ABOUT VIJI GOPAL

Team Lead and Senior Consultant - Business Solutions, Engineer - AI, at CogniCor Inc, Kochi InfoPark. Certified ScrumMaster (CSM®) from Scrum Alliance® Working extensively with US-based clients, managing AI-driven products for Fortune 500 wealth management firms where data security and compliance are critical. My experience in handling highly sensitive financial data and working across time zones has given me deep insights into the US market, customer behavior, and regulatory requirements. As a Product Owner and AI Engineer, I’ve successfully: Defined product strategy and roadmaps, ensuring alignment with business goals. Led cross-functional teams, collaborating with engineering, design, and client success teams to deliver high-impact product features. Managed AI-powered conversational virtual assistants that improved financial advisor workflows, increasing user adoption by 20%. Worked closely with US clients, ensuring seamless execution, stakeholder alignment, and product adoption. Analyzed market trends and user data, refining features to enhance engagement and user experience. My contributions have been recognized with multiple company awards: Featured Employee (2024) – Featured in CogniCor\'s official LinkedIn page. Customer Experience Champion (2023) – Awarded for outstanding client-focused contributions. CEO\'s Champions’ Board (2022) – Recognized twice for exceptional performance. • 4 International Journal publications and 10 Conference publications including Springer and Elsevier. • 14 years 9 months of teaching experience till 2020. Mentored 3 M.Tech Projects. Part of organizing committees of International/National technical events. • Achievements : Secured GATE score in GATE 2016. Best Student Paper Award in the International Conference IMECS ’08, held by International Association of Engineers, Hong Kong. Secured 22nd rank in SSLC Kerala State Board Exams. Best Out-going Student Award from St.Jude HSS.