Vijender Kumar
Delhivery Limited|| Infiniti Retail || Flipkart || Amazon || Home Shop 18
- Role
- Manager at Delhivery
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Vijender Kumar
Logistics & Supply Chain Leader | 11+ Years of Expertise in E-Commerce & …
Experience
Manager
Jul 2024 — Present · Gurugram, IN
Oversee and control operations across the FC of large sites in respective zone. Monitor client TATs daily and handle escalations from Client servicing teams. Review FC plans with regards to the following Manpower planning, Capital expenditure Consumables planning Ownership of FC P&L in respective zone Meet with key existing clients to understand their issues and use the feedback to improve operations. Conduct RCA and investigations whenever any cases of mis-shipments arise and take necessary action. Conduct RCA and investigations whenever any cases of theft arise and take necessary action. Conduct routine audits across FCs to ensure compliance of the following -Operational Sops, Legal regulatory compliances & Health & Safety guidelines. Monitor the Reco (inventory adjustments) status for their zones and plan corrective actions in case targets are not meet. Manage designing and implementing improved processes or operational policies. Recommends changes to products, or services to fulfill customer needs to the quality team
Education
Himachal Pradesh University , Shimla
Bachelor of computer Application, Computer Science
2010 — 2013
Parul University, Vadodara
Master of Business Administration - MBA
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