Vijay Rajkumar C

About Vijay Rajkumar C

As a Program and Operations Leader, I architect and scale transformative initiatives that drive measurable business impact across global enterprises. With 15+ years of proven expertise spanning e-commerce, telecom, and technology ecosystems, I\'ve delivered $27M in revenue optimization, orchestrated 80+ cross-functional programs, and built high-performing teams of 160+ professionals worldwide.Strategic Leadership & Business ImpactI leverage GenAI, automation, and data-driven insights to unlock exponential value at enterprise scale. At Amazon, I\'ve spearheaded global Retail pricing Program across 22 marketplaces and 8 B2B locales, optimizing ML-driven algorithms that strengthen competitive positioning while generating millions in revenue impact during peak sales events.Operational Excellence Through InnovationI champion digital transformation that delivers tangible ROI: automating 48% of enterprise workflows to achieve 32 headcount equivalency savings, elevating Alexa\'s speech recognition accuracy to 99.2% through large-scale data programs processing 70M+ data points, and improving FireTV content matching efficiency by 22%. My approach combines PMP, Agile & Hybrid and Six Sigma methodologies with GenAI capabilities to turn complex operational challenges into streamlined, scalable solutions.Cross-Functional Program ExecutionI own end-to-end delivery of strategic initiatives that align engineering, machine learning, data science, and business stakeholders. From launching AI-enhanced pricing platforms to facilitating executive business reviews and managing OPEX optimization, I bring a growth-oriented mindset that transforms ambition into measurable results. My track record includes preventing €38M in revenue leakage, executing 65+ telecom/networking projects globally, and driving 32% gross revenue growth through workflow optimization.Building Teams, Scaling ImpactBeyond program delivery, I\'m passionate about capability building—conducting 15+ hiring initiatives, mentoring diverse teams across continents, and fostering a culture of operational excellence and continuous improvement. My leadership extends from strategic planning and risk management to hands-on coaching that develops the next generation of program leaders.Let\'s connect if you\'re focused on scaling Programs and operations through AI-driven automation, building enterprise-grade systems that drive sustainable growth, or leading transformational programs with measurable cross-functional impact. v••••••••@gmail.com |+91••••••••36 |

Experience

1. Program Manager (Fire Tv)

   Amazon

   Aug 2025 — Present · Chennai, IN

   Currently leading Firetv program and Improving content matching model accuracy- Have improved live sports event content matching model\'s performance from 70.5% to 98.6%- By driving HITL teams identified potential errors in the model and recommended systemic fix to the Data science team- Revamped SOPs to improve model accuracy- Leveraged AI and enhanced operational efficiency by automating ~23% of workflows and eliminated NVAs by 37% via tooling improvements- Onboarded 20+ OTT providers onto Firetv (Vega OS and FOS) platform across 14 marketplaces worldwide- Leading OTT provider migration from FOS to Vega OS program

Education

• Kamaraj College of Engineering and Technology

  Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering

• KAMARAJ COLLEGE OF ENGINEERING AND TECHNOLOGY

  Bachelor's Degree, Electronics and communications Engineering

  2006 — 2010

Skills

• Service-Level Agreements (Sla)
• IT Infrastructure Management
• Vendor Management
• International Project Management
• Service Delivery
• Service Delivery Management
• Team Management