Vijay Paratala
Support, Operations, Management and Design Specialist | Resilient, Passionate, Delightful |
- Role
- Technical Customer Support Specialist at Amazon Web Services (AWS)
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Vijay Paratala
First a few buzz words - ambitious, dependable, resilient, adaptable, diligent and ever…
Experience
Technical Customer Support Specialist
Apr 2020 — Present · Bengaluru, IN
Primary job task is to support business and individual clients with billing, account, security and AWS service related queries. Generating, developing and implementing ideas to improve processes, tool and internal documentation towards improving customer experience is a job leveling priority- With 2 lateral moves and promotion, supported clients through general queries and specialized in security related queries including when account is compromised- As part of a short term specialized project, maintained and developed internal tools using JavaScript and GIT with infrastructure hosted on AWS services.
Education
JGI Center For Management Studies
BBM, Marketing
2009 — 2012
University of Cambridge
Diploma, Marketing
The Oxford Senior Secondary School
High School/Secondary Diplomas and Certificates
1997 — 2007
Skills
- Marketing Strategy
- Social Media Marketing
- Marketing
- Advertising
- Crm
- Online Marketing
- Online Advertising
- Marketing Communications
- Team Management
- Brand Management
- Market Research
- Business Development
- Social Media
- Graphic Design
- Event Management
- Website Development
- Presentation Development
- Management
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