Vijaylaxmi Trimal

Customer Relation | Quality Expert | Ecommerce | Social Media | Online Reputation Management

Role: Quality Coach at IGP
Location: Mumbai, IN
LinkedIn followers: 500 followers

EducationView LinkedIn profile

Experience

Quality Coach
IGP
Jul 2016 — Present · Mumbai, IN
Responsibilities : Basic Call Monitoring to keep check on customer service quality, Providing Feedback and Required assistance to ground level agents About Process to improve the quality. Monthly Reports and Analysis to showcase performance.

Contact information

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Work email
•••••@igp.com
Personal email
•••••@•••••.com
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Current company

IGP

Technology, Information and Internet · 583 employees · Founded 2015 · Mumbai, Maharashtra, India

Headquartered in Mumbai, India, IGP is a global multi-category gifting company renowned for its extensive range of thoughtful gifts and exceptional gifting experiences. We are dedicated to providing an extraordinary level of service, combining high-quality products, seamless delivery, personalization options, and a deep commitment to making your relationships feel cherished and special. Our focus is on fostering meaningful connections, empowering individuals to express their emotions through the art of gifting. We take pride in our relentless pursuit of excellence, which is evident in our meticulously curated collections. From festival merchandise to gifts, fresh flowers, cakes, plants, gourmet foods, and personalized products, we offer an unparalleled selection for all occasions and festivals. We are dedicated to delivering one of the best-curated gift experiences in the industry. With a global footprint, IGP serves customers in 100+ countries and possesses the capability to deliver gifts to over 150+ countries and 400+ cities in India. Our reach knows no boundaries, ensuring that your heartfelt gifts can touch the lives of your loved ones wherever they may be. At IGP, we understand the profound significance of every gift, as it represents the emotions of both the sender and the receiver. Our ultimate goal is to ensure that each gift carries a powerful emotional impact, leaving a lasting impression. We are on a mission to help you express what you truly feel and transform every gift into a true embodiment of those heartfelt emotions.

igp.com

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Experience

Quality Coach

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