Vijaykumar P
Business Analyst| Dispute Management | Fintech | Card Operation | Transaction Monitoring | Payment gateway | Business Analyst | Payment Testing | Risk Management | Card Testing| ISO 8583 | ISO 20022
- Role
- Assistant Manager at Genpact
- Location
- Salem, TN, IN
- LinkedIn followers
- 500 followers
About Vijaykumar P
Experienced Assistant Manager with a demonstrated history of working in the information technology and services industry. Skilled in Fraud Investigations, Fraud Prevention, Credit Card Fraud, Chargebacks, and Fraud Detection. Strong knowledge in Excel, Risk analyst in fraud, Payment gateway experience, Well knowledge in Chargeback and Payment gateway life cycle.
Experience
Assistant Manager
Jun 2021 — Present · Salem, IN
Analysing Dispute of Credit Card Frauds and Identifying trends (Fraud and Non Fraud) and determine the claims is legitimate or not. Investigating and analysing the transactions in search with correct evidences to support or oppose to customer’s claim. Tracking and maintaining fraud incidence reports and other related analyses. Prepared monthly Performance Status Reports. Collated, analyzed and documented company’s quarterly and half yearly performance details. Managing the settlement of swap cash flows associated with OTC products. Assisting in monitoring daily trade capture of OTC trades and exception queue monitoring including unwinds, quarterly fees, resets, upfront fees, coupons and premiums Reviewing invoice and Remittance to ensure correctly affecting position The team education, awareness and empowerment during the course of discharging daily duties. Keeping the Leadership informed of the chargeback MIS and trend-lines. Generated, maintained and analyzed customer, Quality and Client Service reports, Reviewed history of current reporting. Monitored implementation of MIS processes and evaluated their effectiveness. Very good knowledge of MS Excel and MS Power Point to create Process SOP• Managing End to end Payment Switch implementation project and activities for Digital banking, ATM, POS, Card Management, Monitoring tool, bank Settlement and reconciliation Product.• Experience in leading projects having transaction switching (IST, ACI Base24 EPS, Postilion) for ATM and POS, Debit Card Management, Digital banking, Payment Gateway, Mobile and Internet Banking.
Education
Periyar University
Bachelor of Arts - BA, Computer Science
Anna University Chennai
Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General
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