Vijay Kalidas

Project Manager & Operations Lead @Elastacloud

London, GB

At Elastacloud, I served in a 2 roles as Project Manager and Operations Lead, delivering scalable tech solutions while building resilient, 24/7 operational processes. I lead the end-to-end delivery of cloud and AI-based automation initiatives that streamline workflows, reduce manual effort, and enhance internal systems. Alongside project execution, I manage global operations across regions, ensuring efficient service delivery, minimizing incidents, and establishing sustainable support practices. My focus is on delivering business value through structured execution, operational clarity, and stakeholder alignment.Project Management HighlightsDelivered internal automation and AI tools to reduce manual tasks and improve response timesManaged full project lifecycles including design, testing, deployment, and feedback integrationBuilt scalable, cloud-based solutions using platforms like Azure and Power PlatformDeveloped real-time dashboards and reporting systems to increase transparencyApplied structured risk management to drive continuous improvementCollaborated with cross-functional teams to ensure secure, user-friendly outcomesOperations Leadership HighlightsLed 24/7 operations across global teams with smooth shift transitions and clear escalation pathsStandardized ticketing workflows in ITSM tools, improving SLA adherence and visibilityReduced recurring incidents through pattern analysis and preventive solutionsBuilt knowledge bases and documentation to support faster onboarding and consistent issue resolutionFacilitated major incident responses with root cause analysis and structured problem-solvingFostered a proactive, scalable support model focused on efficiency and resilience

MAHER

Bachelor of Engineering (BEng), Mechanical Engineering

Navy Children School

High School, Science