Vijaya Kumar Pappuru

Community Manager @ Temenos | Community Engagement, Product Advocacy

Role
Community Manager at Temenos
Location
Bengaluru, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Vijaya Kumar Pappuru

As a Community Manager at Temenos, I leverage my technical background and community engagement skills to drive the success of the Temenos Success Community. With over 5 years of experience in community management, I have developed a strong ability to understand and meet the needs of diverse communities, from tech-savvy individuals to high-profile customers and social media influencers. I am passionate about creating innovative campaigns, planning and executing developer programs, and designing strategies to build a team of influencers who can drive product advocacy. I also have a proven track record of moderating community posts, escalating issues to key stakeholders, and ensuring no question goes unanswered. My goal is to foster a positive community and add value to the user experience.

Experience

  1. Community Manager

    Temenos

    Aug 2022 — Present · Bengaluru, IN

    Responsible to set up and drive Temenos Success Community and to engage with the most mobile-savvy community in tech. • Responsible to promote events and products using the conversations and community interactions• Gather community\'s technical requirements and share it strategically with product team • To produce innovative campaigns and drive the developer meet-up initiatives globally • Plan and develop new community engagement strategies• Responsible to plan and execute developer programs to engage with local and global community• Design local and global community strategy to build a team of influencers/community leaders who can drive the product advocacy programs• Run webinars and developer conferences to connect with the wider customer, partner, prospect, and user community• Daily reports using Salesforce community management console and dashboard monitoring to measure adoption, engagement, users and topics• Manage community content, user onboarding, community badges, forum moderation, ideation on the developer platform integrated to salesforce CRM• Create and track the user-reported issues in JIRAPlatform created for developers built on Salesforce: https://basecamp.temenos.com/s/

Education

  • Jawaharlal Nehru Technological University, Anantapur

    BTech - Bachelor of Technology

    2007 — 2011

  • Jawaharlal Nehru Technological University, Hyderabad

    Master of Technology - MTech

    2012 — 2014

  • Jawaharlal Nehru Technological University Anantapur (JNTUA)

    Bachelor of Technology - BTech

    2007 — 2011

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Vijaya Kumar Pappuru — Community Manager at Temenos in Bengaluru, IN | Unifers