Vijayakamal Elancheran
Global IT Leader | Driving Resilient IT Operations,Cloud Transformation,Digital Innovation,& EUX | Delivering Growth,Problem Solving|PMP, ITIL | Azure,GCP,AWS,CCNA | CyberSec,Gen AI | Ex-Siemens, Wipro, Reliance, Sify
- Role
- Asst General Manager - Global IT at HCLTech
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Vijayakamal Elancheran
Over 21 years of experience…
Experience
Asst General Manager - Global IT
May 2019 — Present · Chennai, IN
Leading IT service delivery and operations for end-user computing, supporting users across multiple locations.Enhancing IT customer experience with high CSAT and seamless support.Managing key program performance data for strategic decisions and collaborating with third-party vendors on projects.Boosting efficiency with ITSM enhancements like self-service portals\'Overseeing IT asset lifecycle, security compliance, budget planning, and cost optimization.Leading a dispersed team of 100+ resources, including 45+ direct reports.Executing IT infrastructure projects and operational rollouts with strong project management skills.Engaging in CAPEX/OPEX, cost reduction, process improvements, and IT strategy development.Managing team performance and professional development for a geographically distributed team.
Education
University of Madras
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
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