Vijay Yadav
Store Operations Manager @Nysaa Retail Private Limited
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WORK HISTORY
Store Operations Manager @Nysaa Retail Private Limited
Overall responsibility for day-to-day operations of apparel and departmental retail store.Achieved sales growth through daily target planning, team huddles, and performance tracking.Managed store team with clear individual targets, training, and accountability.Improved footfall and conversion through local marketing, BTL activities, and customer engagement.Ensured high standards of customer service with zero customer exit without sales effort.Handled inventory planning, stock replenishment, and gap analysis to avoid stock-outs.Implemented alternative selling, add-on, and cross-selling to increase bill value.Maintained effective visual merchandising and store presentation as per brand standards.Built strong relationships with regular and repeat customers through calls and follow-ups.Monitored daily sales, footfall, and conversion reports to drive consistent target achievement.Controlled inventory through effective stock management, timely replenishment, and regular stock audits.Reduced shrinkage and pilferage by implementing SOPs, CCTV monitoring, and staff accountability.Improved store P&L by increasing sales productivity, optimizing inventory, and controlling losses.Managed store expenses including manpower, utilities, and consumables to ensure cost efficiency.Coordinated with HO and supply chain for smooth operations, compliance, and timely stock flow.
EDUCATION
Deen Dayal Upadhyaya (DDU) Gorakhpur University
Bachelor of Arts - BA, Political Science and Government
Sangai International University
Master of Business Administration - MBA
ABOUT VIJAY YADAV
Experienced Retail Store Manager with a strong track record in driving sales growth, improving customer satisfaction, and leading high-performing teams. Expertise in Sales Operations, Merchandise Planning, Inventory Control, Staff Training, and Business Development. Adept at implementing effective store strategies to increase footfall, optimize profitability, and deliver exceptional customer experiences through operational excellence and service standards.
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