Vijay Sutaria
Customer Support Agent @Saga plc.
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WORK HISTORY
Customer Support Agent @Saga plc.
Folkestone, GB
EDUCATION
SGDP
Diploma, Electrical, Electronic and Communications Engineering Technology/Technician
St Anne's High School
Engineer’s Degree
SGDCOE
Bachelor of Engineering - BE, Electronics and Telecommunications
Canterbury Christ Church University
MSc, International Business
SKILLS
ABOUT VIJAY SUTARIA
With over 6 years of experience in the software industry, I bring a strong background in business development, client service, and technical support. As a Senior Business Development Executive and Product Specialist, I managed software installations, provided client training, resolved technical queries, and successfully drove software sales. Currently, I work as a Customer Support Agent where I communicate with customers via phone and email, assist with updating policy details, processing renewals, solving billing queries, handling and maintaining client records and perform detailed policy clean-ups—reviewing information, making necessary changes, coordinating with internal teams, and sending accurate documents to clients. I also handle policy cancellations, support underwriting tasks, and manage key administrative responsibilities.I’m dedicated to delivering excellent service and building lasting client relationships.
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