Vijay Singh
Associate Director | Industry Solution Lead | Program Management
- Role
- Associate Director Industry Solution Lead Program Management at Cognizant
- Location
- Tucson, AZ, US
- LinkedIn followers
- 500 followers
About Vijay Singh
Versatile, goal-oriented Associate Director | Industry Solution Lead | Program Manager | Solution Architect over 21 years of experience supporting the strategic direction of large-scale programs, providing implementation and upgrade solutions, setting budgets, and managing risks while achieving overall company goals and exceeding customer expectations. Strong expertise in:• AMI, Grid Modernization Industry Solution Lead and Practice Lead • Technology Leadership, Solution Architecture• Utility business processes, Machine Learning, Artificial Intelligence and Blockchain• Meter to Cash process, Interval Billing, Utility Rate structures• Itron Meter Data Management (IEE,6.0,8.1,9.0,10.3)• Landis and Gyr AMI HES -Command Center (7.1,7.2,7.3,8.0 MR2,8.5 MR2), Distribution Automation Gateway and ORION RTU (Remote Terminal Unit)• Integration with Oracle CC & B (2.4 & 2.6), ADMS, OMS, Clevest WFM, Aclara ADM, GIS, Oracle Business Intelligence, Customer web portals, Energy Efficiency programs • Vendor Management, Program Management• Business Development, leading RFP, and Solutions
Experience
Associate Director Industry Solution Lead Program Management
Dec 2021 — Present · Tucson, AZ, US
Provide industry insight and customer service best practices based on experience.– Direct the Service lines to adopt key global processes and procedures– Provide ongoing customer-driven feedback and input to help inform product roadmap.– Ensure that all aspects of customers’ initiatives are understood, communicated, and on-track.– Ensure all key deliverables meet customer standards, acting as a steward of quality and responsiveness.– Establish a trusting relationship with customer and partners at senior levels.– Understand the customer business environment in all major regions; understand key business drivers across relevant industries, and how to help make Grid Modernization program successful at a business level.– Define, develop, and implement the partnering model and relevant processes.– Manage the key business metrics.– Customer Satisfaction.
Education
UNITED COLLEGE OF ENGINEERING AND MANAGEMENT, ALLAHABAD
Engineer’s Degree, Bachelor in Computer Science & Engineering
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