Vijay Shankar Sharma
Deputy Manager IT @Agrasen Engineering Industries Pvt. Ltd.
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WORK HISTORY
Deputy Manager IT @Agrasen Engineering Industries Pvt. Ltd.
Jaipur, IN
Oversee end-to-end IT operations including server infrastructure, virtualisation, networking, and endpoint management across multiple sites.Lead IT risk assessment and treatment planning processes; maintain a live risk register and report risk posture to senior management.Manage incident detection, response, and post-incident review workflows; track incidents to closure and drive root cause elimination.Conduct supplier evaluations, negotiate SLAs, and enforce contractual obligations to ensure quality and security of third-party services.Administer physical and environmental security controls including CCTV surveillance, server room access management, and site security reviews.Prepare management-level reports covering IT performance KPIs, risk status, audit findings, and corrective action progress.Champion IT policy development, user awareness programmes, and operational procedures to build a security-conscious culture.
EDUCATION
University of Rajasthan
Post Graduate Diploma in Computer Application, Computer Technology/Computer Systems Technology and specified applications
ABOUT VIJAY SHANKAR SHARMA
I help businesses keep their IT running securely, reliably, and efficiently.With over 10 years managing IT operations across manufacturing, logistics, and export industries, I specialise in building stable infrastructure, protecting business data, managing vendors, and ensuring systems stay available even when things go wrong.What I bring to an organisation:Secure IT environments — access control, patch management, incident response, and vulnerability reductionBusiness continuity — disaster recovery planning and testing (RPO <4 hrs, RTO <8 hrs achieved)Vendor governance — SLA monitoring and supplier risk management across 15+ vendorsOperational efficiency — reduced incident resolution time by 35%, achieved 98% patch compliancePhysical & network security — firewalls, CCTV, server room management across multi-site operationsI\'m equally comfortable presenting risk reports to senior management, leading cross-functional IT projects, or rolling up my sleeves to troubleshoot infrastructure issues.Open to IT Manager, Head of IT, Systems Manager, and IT Operations roles across industries. Reach me at v••••••••@hotmail.com | Jaipur, Rajasthan
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