Vijay Raman Balaji
Business Risk & Control Manager | Banking & Financial Services | 15+ Years Driving Operational Excellence, Risk Mitigation & Control Frameworks | Customer Experience, Cost Optimization & Strategic Execution
- Role
- Business Risk and Control Manager at Citi
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Vijay Raman Balaji
I am a Business Risk & Control professional with over 15 years of experience in the Banking and Financial Services industry, specializing in risk governance, operational controls, process excellence, and customer-centric execution.Throughout my career, I have partnered with senior stakeholders, operations, compliance, audit, and technology teams to design and strengthen control frameworks, mitigate operational and regulatory risks, and drive sustainable business outcomes. I bring a strong balance of risk discipline and business pragmatism, enabling organizations to meet regulatory expectations while improving efficiency and customer experience.My expertise includes end-to-end risk assessment, issue management, control testing, audit readiness, and remediation governance, along with driving cost optimization and process improvements across complex, high-volume environments. I am known for my ability to translate risk insights into actionable strategies, support strategic initiatives, and foster a culture of accountability and continuous improvement.I am passionate about building resilient, well-controlled operations that support growth, protect customers, and deliver long-term value.
Experience
Business Risk and Control Manager
Apr 2025 — Present · Chennai, IN
Education
IMT CDL Ghaziabad
PGDM, Operations Management
Institute of Risk Management
Level 1 Qualified, Enterprise Risk Management
University of Bristol
Masters, Economics, Finance and Management
Ramakrishna Mission Vivekananda College
Bachelor of Commerce (B.Com.), Bank Management
2007 — 2010
Skills
- Strategy
- E-Commerce
- Quality Assurance
- Web Analytics
- Team Management
- Analysis
- Start-Ups
- Crm
- Project Management
- Market Research
- Training
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