Vijay Pandya

Software Engineer Ii @Cerner Corporation

Prioritized backlog reduction by developing Codex which brought down ticket count from tickets to by using ElasticSearch to search existing repositories to help with reusability\\\\n\\\\nPresented and developed a smart routing and learning application which brought up customer satisfaction rating from 3.76 to 4.91. This allowed the best suited associates to pick up tickets based on their domain proficiency.\\\\n\\\\nArchitected the data analysis project of a major LA based hospital to help cancer researchers understand why patients do not show up for their chemo appointments and how to improve patient care, which resulted in increased footfall of patients by over 27% and patient care by 31%