Vijay Maske

About Vijay Maske

As Head of Billing Solutions at SITA, I lead the transformation of complex billing ecosystems—integrating strategy, compliance, and agility to ensure seamless revenue operations across global aviation and communication services.With 15+ years of experience, I specialize in:Billing architecture & process optimization (Kenan, Azure, Power BI)Agile project delivery and product thinkingRevenue assurance and regulatory complianceScaling digital transformation initiatives across geographiesI hold three ICAgile certifications (Product Management, Agile Coaching, Business Agility), and I’m passionate about building high-performing, cross-functional teams that deliver customer-centric, scalable solutions.I’m currently focused on modernizing global billing platforms, enabling data-driven insights, and coaching teams on value-driven delivery.

Experience

1. Head of Billing Solution

   SITA

   Apr 2024 — Present · Gurugram, IN

   Strategic Billing Leadership – Oversee the end-to-end billing lifecycle, ensuring seamless integration with finance, pricing, legal, and IT teams to enhance revenue assurance and compliance. Billing Transformation & Innovation – Drive digital transformation initiatives by leveraging automation, AI, and analytics to streamline processes, improve data accuracy, and reduce operational costs. Agile & Project Management – Champion Agile methodologies, facilitate Scrum events, and mentor teams, ensuring that billing projects are delivered with efficiency, transparency, and adaptability. Process Optimization & Compliance – Identify bottlenecks and inefficiencies, implement best practices, and ensure alignment with global financial and regulatory standards. Cross-Functional Leadership – Collaborate with finance, product, sales, and IT teams to ensure billing solutions support business growth, customer experience, and revenue objectives. Customer-Centric Billing Solutions – Enhance billing accuracy, transparency, and responsiveness, ensuring seamless customer experiences and reduced disputes. Team Development & Coaching – Lead and mentor high-performing teams, fostering a culture of continuous improvement, innovation, and Agile excellence.Focused on driving efficiency, scalability, and innovation in billing operations while enabling business growth through Agile leadership and digital transformation.

Education

• Sangmeshware Collage Solapur

  High School/Secondary Diplomas and Certificates

  2003 — 2005

• Mahatma Gandhi Ahyapak vidhyalay Pune

  Diploma in Teacher Education, Education

  2006 — 2008

• Bharati Vidyapeeth

  Bachelor of Computer Science, Application and Information Technology

• NIIT

  GNIIT, Computer Software Engineering

• Harvard Business School Online

  Harvard Manage Mentor

• Shri Shavarsiddha High school , Achegaon

  Intermediate school

Skills

• Bgp
• Service-Level Agreements (Sla)
• IT Operations
• Networking
• Business Process Outsourcing (Bpo)
• Iata
• Mpls Vpn
• Integration
• Dhcp
• Business Development
• Call Centers
• Cisco Asa
• Net
• Arinc 429
• Incident Management
• Vmware
• Airport Hub
• Vpn
• Router Configuration
• Ip Networking
• Outsourcing
• Service Delivery
• Technical Support
• Customer Relationship Management (Crm)
• Bpo
• Tcp/Ip
• Offshoring
• Airlines
• Sla
• Cute
• Servers
• Crm