Vijay Kumar
Global Service Delivery Leader| Al/ML | PMP | SAFe® Agilist | CSM | QA | BI
- Role
- Global Service Delivery Leader at Tech Mahindra
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Vijay Kumar
With nearly 20 years driving impactful digital transformations, I specialize in leading…
Experience
Global Service Delivery Leader
Sep 2021 — Present · Hyderabad, IN
Responsible for leading project teams in successfully identifying and modifying application code for all required programs supporting business operations.Developed tracking and reporting process, led project review meetings and maintained project history library as required by federal regulatory agencies.Served as the liaison to third party service providers for all outsourced business applications.Completed projects successfully, on time and within budget. High customer satisfaction achieved.
Education
Dr. B. R. Ambedkar University, Agra
Bachelor’s in Computer & Management
2000 — 2003
IIIT Hyderabad
Artificial Intellegence and Machine Learning
2020 — 2021
Kendriya Vidyalaya
1st to 12th
1984 — 1999
Dr. B. R. Ambedkar University, Agra
Master’s in Computer and Management
2003 — 2005
Skills
- Process Improvement
- Management
- Business Development
- Vba
- Vendor Management
- Customer Relationship Management (Crm)
- Requirements Analysis
- Business Process Outsourcing (Bpo)
- Project Management
- Business Intelligence
- Business Process Improvement
- Crm
- Sas
- Team Management
- Bpo
- Visual Basic for Applications (Vba)
- Management Information Systems (Mis)
- Business Analysis
- Analysis
- Microsoft Excel
- Analytics
- Market Research
- Mis
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