Vijay Gera

Branch Head @ICICI Bank

Manawar, IN

Key Responsibilities1. Branch Operations : Overseeing daily activities, ensuring smooth operations, and maintaining customer satisfaction.2. Team Management : Leading and developing a team of employees, providing guidance and support.3. Customer Relationship Management : Building and maintaining strong relationships with customers, identifying opportunities to cross-sell and upsell products.4. Risk Management : Ensuring compliance with regulatory requirements, managing risk, and maintaining asset quality.Skills and Qualifications1. Leadership : Strong leadership and management skills, with experience in leading teams.2. Financial Knowledge : In-depth knowledge of banking products, services, and regulations.3. Communication : Excellent communication and interpersonal skills, with ability to build strong relationships with customers and stakeholders.4. Analytical : Strong analytical and problem-solving skills, with ability to analyze financial data and make informed decisions.Achievements1. Business Growth : Successfully driving business growth, increasing revenue, and expanding customer base.2. Team Development : Developing and mentoring team members, improving employee satisfaction and retention.3. Customer Satisfaction : Consistently meeting or exceeding customer satisfaction targets, building strong relationships with customers.

BioReka University

Postgraduate Degree, Accounting and Finance