Vijay Gairola
Data Analyst @Rightsource
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WORK HISTORY
Data Analyst @Rightsource
Mohali district, IN
EDUCATION
Panjab University
Bachelor of Business Administration - BBA
ABOUT VIJAY GAIROLA
My professional journey began at Teleperformance, where I spent three years building strong skills in customer relationship management and gaining hands-on experience with CRM tools and client interaction. During this time, I also supported the Workforce Management (WFM) team during holiday coverage, contributing to tasks such as schedule adherence, real-time monitoring, and staffing coordination — which gave me a broader understanding of contact center operations. My interest in working with data led me to complete data analysis training, after which I transitioned into a Data Analyst role. Since then, I’ve been involved in a wide range of data-related work — from ETL processes and data cleaning to creating dashboards, running in-depth analyses, and presenting insights to help teams make informed decisions. I enjoy solving real-world problems with data and continuously improving my technical and analytical skills. I\'m now looking for new opportunities where I can take on meaningful projects, grow professionally, and contribute to data-driven success.
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