Vijay Bhosale
Senior Consultant - INFOR LN Service, Logistics & Manufacturing | Voice Operations | Business Analytics | Trained Agile Scrum User
- Role
- Senior ERP Consultant at Inavista Solutions
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Vijay Bhosale
My 22 Years of professional career has evolved through the domains of Quality, Field…
Experience
Senior ERP Consultant
Nov 2022 — Present · Toronto, ON, CA
Functional expert in Infor LN Modules:o Service: Contract Management, Subcontract Management, Configuration Management, Field Service, Depot Repair, Service Inspection, Service Quotations, Call Management, Claim Management, Activity Management, Preventive Maintenance, Territory Planning, Group Planningo Sales: Sales Master Data, Sales Quotations, Sales Orders, Sales Contracts, Sales Schedules, Margin Control, Consumption Handling, Retro-billing, Commissions and Rebates, Statisticso Warehousing: Receipts and inspections, Inbound, Outbound/Inspections, Shipments, Inventory Reportingo Supply Chain Managemento Exposure to Project, Procurement, Planning, and Manufacturing modules during implementations.•Process standardization and integrated automatization solutions for the product service functions in B2C and B2B segments facilitating “Last Mile Product” Delivery, After-Sales Service and Product Life Cycle Management.•Omni Channel Customer Contact Management System through Voice Operations, Web, WhatsApp & Messenger based Chatbots, Self-Assist Portal and messaging / Missed Call Services.•Management of Daily Work Management System through a helpdesk portal for Call Center personnel and a Field Service Mobile App for Service personnel. •Lean Methodologies such as Theory of Constraints which is effectively used for Inventory optimization - MTO, MTA and Agile method used for Lean Project Management.•Ticket Management System based on platform such as Zendesk and Smartnet (Java + SQL based monolithic system).•Development of integrations for various MS Office 365 suite products such as Power Automate, SharePoint, PowerApps, Microsoft Power BI with data generated through Infor ERP LN and peripherical systems.•Installation, setup and configuration of Data Analytics and Business Intelligence tools such OLAP, Power BI and Tableau. •Rapid application development and deployment using Enterprise Low Code platform such as Google AppSheet, Microsoft PowerApps and Mendix.
Education
ICFAI
Bachelor
2006 — 2009
K.J.Somaiya Institute
Diploma
2000 — 2003
Indian Institute of Management, Calcutta
Executive Program of Young Professionals
2010 — 2011
ICFAI University Tripura
Master of Business Administration (M.B.A.)
2010 — 2012
Skills
- Market Research
- Sales
- Sales Operations
- Customer Service
- Negotiation
- Supply Chain Management
- Product Development
- Purchasing
- Manufacturing
- Business Strategy
- Business Development
- Microsoft Excel
- Key Account Management
- Management
- Marketing
- Project Management
- Competitive Analysis
- Customer Satisfaction
- New Business Development
- Business Analysis
- Team Management
- Heat Exchangers
- Leadership
- Pricing
- Project Planning
- Designing
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