Vijay Adhyapak
Senior Vice President @IDFC FIRST Bank
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WORK HISTORY
Senior Vice President @IDFC FIRST Bank
Mumbai, IN
EDUCATION
Institute of Management Technology, Ghaziabad
PGDM, Marketing
University of Mumbai
B.E, Electronics and Telecommunication
SKILLS
ABOUT VIJAY ADHYAPAK
Current Senior Vice President - Digital Transformation & Customer journeysBuilding world class digital propositions for new age banking customers!Expertise in Digital Channels, Acquisitions, Innovations & PartnershipsNeobanking and fintech partnerships solutions for digital onboarding & service.Associate Director II - Digital Channels - Product Development Group:Leading innovations & enhancements to digital channels like Internet Banking, Mobile App Banking, Website workflows, Contact center workflows, UPI to provide complete digital experience to the customer.Liaise with multiple stakeholders to finalize, evaluate, design solutions on the digital platforms which are easy & quick to use. Associate Director 1 - BPM, CRM, MDM - Product Development Group:End to End Strategy,Process,Delivery and IT responsibility for workflow and document management for the new bank. Liaising with multiple stakeholders - Business and Operations, and IT vendors to design the end solution. Also define the implementation timelines. Business Process Consultant-Process modeling and process mapping of various business processes of very large organizations using BPM tools like Pega & Savvion and industry-standard frameworks.Key Account Management-Identification and creation of new business opportunities in the area of corporate salary for Kotak Mahindra Bank.Meeting the key CXO-level stakeholders in the organization to present value-based solutions in order to the enhance their salary-structure for greater employee satisfaction.Pre-MBA Professional Experience-Analysis requirements, coding, testing, design, database issues and complete delivery from offshore for a major investment banking client in US.Later on the role expanded to training and mentoring new team members.Specialities: Digital products, innovation and processLiability & Assets Customer onboarding processMobile & Net banking thorough professional Business Process Management(BPM), BPA, BPR, PEGA, Savvion, Business Transformation and BPM Implementation(BPMS).Key Account Management, Client Servicing.
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