Vigneshwaran Sevugan

About Vigneshwaran Sevugan

Seasoned Agile product manager (13+ years) with experience in the fintech (Remittance) industry managing multiple mobile apps and web productsProduct Manager specializing in Identity, KYC, and Regulatory Platforms, with end‑to‑end ownership of global, compliance‑critical products across North America and Europe.I lead complex, audit‑driven initiatives that sit at the intersection of regulation, technology, and customer experience, delivering scalable KYC solutions while reducing friction and regulatory risk.Specialties:• Product strategy & roadmap• Mobile Software development & mobile payments• AML & KYC• Voice of the customer• MVP & A/B testing• Phased rolloutTools: • Atlassian - Confluence and Jira• Analytics - Amplitude, Adobe Omniture, Power BI and Quantum metrics• A/B test tools - Evergage, Optimizely and Apptimize• Customer engagement - Braze#Product #Analytics #Remittance #SmartContracts #Innovation #Optimisation #InternationalLaunches #CountryLaunches #OCR #KYC

Experience

1. Product Manager

   Western Union

   Feb 2024 — Present · Denver, CO, US

   Led global e‑KYC and identity verification initiatives across the US, Canada, UK, and multiple EU markets, delivering compliant, scalable onboarding solutions.• Closed critical audit and regulatory findings, strengthening the company’s compliance posture and ensuring audit readiness across jurisdictions.• Owned end‑to‑end product lifecycle for compliance‑critical features—from strategy and EPIC definition to launch, UAT, and production rollout.• Drove the rollout of ID + Selfie and QES verification across France, Germany, and Italy, replacing legacy payment‑based verification methods and improving regulatory compliance.• Delivered initiatives with an estimated $417K+ annual business value through secure identity verification and regulatory risk mitigation.• Led Retail KYC replatforming, consolidating legacy services into a modern orchestration framework to improve control, scalability, and operational efficiency.• Served as KYC Subject Matter Expert (SME), guiding compliance interpretation, vendor capabilities, and verification design decisions.• Partnered closely with Compliance, Policy, Engineering, Operations, and Templates teams to align product execution with regulatory expectations.• Built and transitioned ownership of a standardized KYC metrics framework across multiple countries, enabling consistent KPI reporting and executive visibility.• Led incident response and production monitoring for high‑impact outages and compliance gaps, restoring services quickly while minimizing customer and regulatory risk.• Mentored and onboarded multiple product managers, enabling independent ownership of compliance‑critical initiatives and improving team delivery velocity

Education

• University of Stirling

  Master of Business Administration (MBA), Business Administration and Management, General

  2009 — 2010

• Anna University

  Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering

  2002 — 2007

Skills

• Scrum
• Business Analysis
• Market Research
• Test Automation
• Enterprise Software
• Itil V3 Foundations Certified
• Management
• Launch of New Products
• Product Launch
• Product Development
• Product Management
• Software Project Management
• Mobile Applications