Vignesh Krishnakumar

About Vignesh Krishnakumar

I am a results-oriented Continuous Improvement Manager with over 14+ years of experience spanning diverse industries, including CPG/FMCG, pharmaceuticals, apparel, electronics, and other B2C sectors. My expertise lies in implementing Lean and Six Sigma methodologies to streamline processes, improve quality, reduce costs, and drive efficiency across global operations. I have worked across APAC, EMEA, and AMER regions, collaborating with senior leadership to execute organizational change and deliver measurable results.In my role at Norton, I developed strong expertise in cyber forensics, where I conducted data mining and detailed investigations on legal and GDPR requests, including Subpoena and DSAR requests. My work also involved audits on sensitive data and addressing fraud risks, which significantly contributed to enhancing operational security and compliance.Additionally, at Williams Lea, I led Operational Excellence initiatives, including the implementation of a robust Quality Management System that aligned with ISO standards. I completed Six Sigma Black Belt projects, resolving up to 30% revenue loss and implementing strategies to improve timesheet data capture and compliance scores by 95%. My efforts contributed to substantial cost savings, quality improvements, and overall operational performance.As a Certified Scrum Master (CSM), I also bring a strong focus on Agile project management, fostering collaboration across teams and ensuring efficient, on-time project delivery. I excel in change management, overcoming resistance, and coaching teams to perform at their highest potential.My passion for Compliance investigations further complements my skill set. I have conducted audits, interviews, and risk assessments to ensure adherence to policies and local regulations, developing key compliance policies along the way.If you’re looking for a leader who thrives in dynamic environments and is committed to driving continuous improvement, operational excellence, and compliance, I would love to connect!

Experience

1. Continuous Improvement Manager

   Sgk

   Apr 2023 — Present · Chennai, IN

   As a Continuous Improvement (CI) Manager within the Global Enterprise Excellence team, I lead the strategic development and execution of CI initiatives that drive efficiency, streamline operations, and foster a culture of continuous improvement across multiple regions, including APAC, EMEA, and AMER.Strategy & Leadership: Spearhead the deployment of Lean Six Sigma methodologies to enhance operational performance, collaborating closely with senior leadership to drive impactful change management initiatives and ensure organizational alignment with global CI objectives.Global Collaboration: Work cross-functionally with diverse teams in key markets such as Chennai, Malaysia, Singapore, and Australia, while also collaborating with regions across EMEA and AMER, to ensure the successful implementation of global CI strategies.Change Management: Champion a culture of continuous improvement, overcoming resistance to change and achieving increased buy-in and adoption of CI practices across business units.Process Optimization & Kaizen: Facilitate Kaizen events and use data-driven approaches to eliminate waste, improve quality, and boost operational efficiencies, delivering measurable outcomes aligned with organizational goals.By blending technical expertise in Lean Six Sigma with a passion for driving organizational excellence, I contribute to the creation of sustainable and scalable improvements that enhance global performance, profitability, and quality.

Education

• Bharathiar University College of Arts and Science

  Bachelor of Science (B.Sc.), Physics

  2008 — 2011

• University of Madras

  Master of Business Administration (MBA), Operations Management

  2016 — 2018

• University of Madras

  Master of Science - MSc, Cyber Forensics and Information Security

  2019 — 2021

• University of Madras

  Master of Science (MSc), Information Technology

  2013 — 2015

Skills

• Troubleshooting
• Networking
• Operating Systems
• Photoshop
• Data Entry
• Quality Assurance
• Call Center
• Call Centers
• Laptops
• Printers
• Routers
• Windows
• Team Management
• Process Excellence
• Stakeholder Management
• Business Process Outsourcing (Bpo)
• Microsoft Excel
• Strategy
• Management
• Team Leadership
• Telecommunications
• Service Delivery
• Customer Service
• Performance Management
• Business Process Improvement
• Management Information Systems (Mis)
• Operational Excellence
• Photography
• Data Analysis
• Advanced Macros
• Automation