Vignesh Waran
Senior Process Executive at Cognizant
- Role
- Senior Process Executive at Cognizant
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Vignesh Waran
Handling TAT files like Aging, Termination and CRC (Credential and Re-…
Experience
Senior Process Executive
Jan 2023 — Present · Tamil Nadu, IN
Handling TAT files like Aging, Termination and CRC(Credential and Re- credential)*Handling Priority files (Escalation from Clients)*Team Handling (Daily Huddle, Quality Discussions,Precaution Activities to Maintain Quality).*Providing Training for the New Hires.*Preparing SLA Reports for the TAT Missed Files.*Exclusion Reports on TAT missed files for the whole Team.*Circulating Quality Score to the Associate andLeadership team through emails.*CRC, Aging and Termination files Allocation to Teammembers.*Handling the Special Projects.*Error Discussion with team members on Daily Basis inTeam Huddle.*Have an experience in audit for the past 2 years.*Publishing N24 Data report for Provider termination.*Publishing total Utilization time of team members receiving from ProHance tool.*Owned Credentialing and Termination Queue and maintain TAT and Quality.*Providing Exclusions for the TAT Missed files for CRC, Aging and Termination files.*Aging Review calls for the High Aged files with team on daily basis.*Scheduling Various Calls with Team through Microsoft Teams.Email ID- w••••••••@yahoo.com
Education
GGR College of Engineering
Bachelor of Engineering - BE
2010 — 2014
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