Vignesh Thanasekaran
Senior Consultant | EY | EY Bronze Cloud |Service Delivery & Project Professional | PRINCE2 Agile, ITIL 4, Lean Six Sigma | Driving efficiency with AI‑powered automation & stakeholder success.
- Role
- Senior Consultant in Business Risk Consulting at EY
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Vignesh Thanasekaran
Service Delivery and Project Professional certified in PRINCE2 Agile, ITIL 4, and Lean Six Sigma (YB). Experienced in Telecom, Network, and FMCG operations/projects with strong business acumen in ITIL optimization and feasibility studies. Leveraged Agentic AI and prompt engineering to streamline workflows, reduce turnaround times by 20%, enhance SLA compliance, and strengthen stakeholder and customer relationships. A meticulous leader focused on driving success, fostering inclusivity, and contributing to high‑performing teams.
Experience
Senior Consultant in Business Risk Consulting
Mar 2023 — Present · Bengaluru, IN
Develop and implement ITSM strategies aligned with KPI objectives for FMCG platforms and their cloud applications.• Supervise the IT services team in supporting and maintaining the company\'s IT infrastructure.• Lead ITSM process design and optimization initiatives, enhancing efficiency and effectiveness.• Applied Agentic AI across FMCG processes and commercial coordination, reducing turnaround time by 20%, streamlining workflows, and leveraging prompt engineering for efficient reporting, automation, and improved client outcomes.• Conduct ITSM audits and risk assessments to ensure compliance with industry standards and best practices, supporting business continuity.• Provide expert advice and guidance to stakeholders, leveraging a deep understanding of ITSM frameworks.• Collaborate with cross-functional teams to seamlessly integrate ITSM processes with other business functions.• Foster a culture of knowledge sharing and continuous improvement through training and mentoring programs within ITSM teams.
Education
GMS.MAVMM. POLYTECHNIC COLLEGE
Diploma, Electronics & Communication Engineering
2008 — 2011
Nehru Group of Institution
Bachelor's degree, Electronics and Communications engineering
2011 — 2014
Skills
- Cramer
- Microsoft Excel
- Mori
- Bt Openreach
- Sascoms
- Clarify
- Nads
- Amdocs Clarify
- Sfdc
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