Vignesh Durai

WORK HISTORY

EDUCATION

ABOUT VIGNESH DURAI

A self-determined engineer with extensive expertise in Key Account Management, Client Relationships, Sales, and Customer Success, committed to delivering impactful results.Currently working as a Associate – Customer Success at iamneo, driving end-to-end training program operations across academic and enterprise clients. I manage program governance, stakeholder coordination, execution planning, and delivery assurance to ensure programs are executed on time, within scope, and aligned with academic and business objectives.I work closely with clients, Client stakeholders, PMs, and internal delivery teams to oversee program readiness, execution quality, assessments, and closure.* Program governance and end-to-end delivery lifecycle management* Syllabus validation, academic calendar finalization, and compliance* Trainer evaluation, onboarding, allocation, and performance tracking* Course execution planning, documentation, and delivery controls* Daily execution monitoring, audits, stand-ups, and scrum governance* Assessment planning and coordination (PBA, Viva, Milestones, Final Certification)* Marks consolidation, exam cell coordination, and reporting* Risk identification, issue resolution, and client communication* Final reporting, closure documentation, and management updates.Experienced in handling large-scale student cohorts, ensuring operational accuracy, academic integrity, and consistent client satisfaction.