Vignesh B.

MBA | Business Analyst | Passionate About Analytics, Strategy & Process Improvement

Role
Assistant Manager at IDFC FIRST Bank
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Vignesh B.

Business Analyst with an MBA, skilled in bridging business needs and technical solutions. With expertise in analytics, strategic thinking, and problem-solving, I drive impactful decisions and deliver value-added solutions across industries.

Experience

  1. Assistant Manager

    IDFC FIRST Bank

    Sep 2023 — Present

    Oversee daily operations for credit card issuance, processing, and customer support across multiple regions.Lead, mentor, and manage a diverse team of regional and on-ground staff.Set performance goals, conduct regular reviews, and foster a culture of collaboration and growth.Handle team escalations and ensure effective resolution of operational challenges.Analyze performance metrics, operational reports, and market trends to drive informed decisions.Prepare and present regular updates to senior management.

Education

  • University of Mumbai

    Master of Business Administration - MBA, Marketing Operations/Marketing and Supply chain management/advertising/digital marketing

    2018 — 2020

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Vignesh B. — Assistant Manager at IDFC FIRST Bank in Mumbai, MH, IN | Unifers