James Pierce

About James Pierce

Visionary and goal-oriented Senior Executive with over twenty-five years of comprehensive and demonstrated experience in planning, developing, and implementing cutting edge IT solutions to address business opportunities. Recognized for ability to design and implement innovative IT solutions that result in increased quality of service, faster service delivery, and reduced costs. Adept at crisis management, problem solving, and stakeholder negotiations. Developed and executed strategic plans for worldwide implementation and operation of client services, product support, quality assurance, and skills development. Initiated and enforced strict budget controls addressing company needs while simultaneously promoting growth. Advanced positive corporate image through public speaking and community service. Experienced in agile application development, benchmarking, capacity planning, project and resource planning, and cross-functional team training. Leveraged business acumen across diverse cultures and economies. MBA / MSIS. Open Group Certified Distinguished IT Specialist.

Experience

1. IBM

   Present

Education

• Hawaii Pacific University

  Master of Science in Information Systems- MSIS, Management Information Systems, General

  2009 — 2011

• Hawaii Pacific University

  Master of Business Administration - MBA, Finance, General

  2009 — 2011

• Hawaii Pacific University

  Bachelor of Science in Business Administration- BSBA, Business Administration and Management, General

  1989 — 1992

Skills

• Websphere
• Java
• IT Service Management
• Cloud Computing
• Enterprise Software
• Enterprise Architecture
• System Deployment
• Linux
• Service-Oriented Architecture (Soa)
• Software Development
• Unix
• Devops
• Netcool
• Ibm Aix
• Perl
• Aix
• Websphere Application Server
• Project Management
• Solution Architecture
• Virtualization
• Leadership
• Integration
• Soa
• Agile Methodologies