Vidya Patankar
Technical Product Manager | CSPO®
- Role
- Technical Product Manager at Cognizant
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Vidya Patankar
Multifaceted passionate and value-driven Conversational AI Product Manager with 5+ years of experience in software product management with a proven record of taking conceptual product ideas to successful product launches. Collaborative and decisive with strong communication and interpersonal skills.What makes me the Product Manager for your team is my balanced approach to leadership and collaboration. While I have extensive technical skills, I am also a personable professional and a team player skilled at taking the technical details and breaking them down across divisions to highlight product goals and drive results.My expertise over the past three years has ranged from process improvement, product management, roadmap creation, and relationship building to brand advocacy and technology rollouts.
Experience
Technical Product Manager
Feb 2019 — Present · Austin, TX, US
Working as a Product Manager at Express Scripts/ Evernorth owning several Conversational AI chatbots for better Customer Experience in Customer Engagement Systems org.• Owned product roadmaps, and defined vision and strategy from conception to launch several Conversational AI Chatbots impacting 5M+ users, improving and providing better communication options for consumers who tend to wait in long virtual queues over IVR calls.• Serving an integral role working alongside different stakeholders including Product Owners (managing product roadmap), Application Users (requirements gathering and writing user stories), Technical Leads (designing technical solutions and implementing stories), and the Management team (release scheduling planning).• Experience working with Kore AI for launching Conversational AI Chatbots.• Partnered effectively with key stakeholders by understanding and analyzing the satisfaction levels and importance of Momentive products to the customers, identifying user pain points and areas of improvement for the products.• Prioritized various projects from multiple stakeholders by identifying the business value of each ask and doing the ROI analysis based on effort size, driving the most value for the company.• Analyze cross-system cross-platform issues, perform Impact GAP analysis, create product roadmaps consisting of Business prioritize Tech debts, and present roadmap MVPs in PI planning events.
Education
University of Mumbai
Bachelor of Engineering (BEng), Computer Engineering
2011 — 2014
Satara College of Engineering and Management,
Associate's degree, Computer Engineering
2008 — 2011
Pace University
Master’s Degree, Computer Science
2016 — 2018
Skills
- Software Testing Life Cycle
- Core Java
- Microsoft Word
- Java Web Services
- Cisco Networking
- Software Engineering
- Software Development
- C
- Mysql
- Javascript
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