Vidya Hegde

About Vidya Hegde

Decisive, skillful, results oriented Program Manager in a prestigious IT organization with over 18 years of experience in leading, coordinating and directing end to end Data Privacy initiative, business continuity planning for Fortune 500 companies, risk mitigation, end user problem resolution, intra-company transitions, cross-functional coordination, managing global clients and people management.Over 10 years of in depth experience of developing and managing compliance on data privacy to meet the global Privacy Law requirements. The main responsibilities include leading privacy projects end to end, handling privacy breaches, developing policies, procedures and training, implementing Privacy by Design and impact assessments, holding Steering committee meetings, supporting internal and external privacy audits and gap closure.Excellent record of success in the project management and review engagements, with an ability to recognize business objectives, foresee the solutions, develop approaches, estimate resource and send projects on time and within a budget.Wide strategic background, experienced at functioning with business leaders to transform business needs into profitable results. Appreciated leader with established ability to employ, guide and encourage others to surpass established objectives. Known for demonstrating practical however creative plans to service delivery, workflow managing and process perfection. Managed competing priorities and proposed solutions to resolve issues.Specialties: Data Privacy Quality Green Belt CertifiedProgram and Project Management for Captive and Trade ClientsBusiness Continuity PlanningAudit (SAS 70, ISO27001, Data Privacy, PCI, Record Retention) ComplianceStrategy & Risk Plan DevelopmentTransition of Supply Chain OperationsPreparation and Analysis of Books of AccountsCosting and BudgetingInvestment Planning

Experience

1. Data Privacy Operations

   ServiceNow

   Jul 2019 — Present · San Francisco, CA, US

Education

• Vidya Vardhaka Sanga

  MBA & Mcom, Finance, Costing & Taxation

  1991 — 2001

Skills

• Business Process Improvement
• Program Management
• Strategy
• Analysis
• Investments
• Risk Management
• Team Management
• Project Management
• Six Sigma
• Business Process
• Payment Industry
• Business Continuity Planning
• Iso 27001
• Service Delivery
• Business Analysis
• Customer Relationship Management (Crm)
• Data Privacy
• Process Improvement
• Leadership
• Vendor Management
• Management
• Change Management
• Crm