Vidushi Wahal

About Vidushi Wahal

Highly skilled Application Support & Business Consultant with deep expertise in enterprise applications, ERP system integrations, and Quality Assurance (QA) methodologies. Adept at data fixes, troubleshooting, root cause analysis, and software testing, ensuring seamless business operations. Functions as a trusted advisor to business teams, helping them navigate complex application landscapes, process improvements, and issue resolution.With a strong foundation in QA spanning over 8 years, I bring expertise in software testing, automation, defect triage, and process standardization, ensuring the delivery of high-quality applications.Key Skills & Expertise Application SME – Deep expertise in core business applications and integrations with ERP systems (Oracle HCM, SAP SuccessFactors) Business Process Consulting – Guiding stakeholders on system usage, process optimization & best practices Data Fixes & Issue Resolution – Identifying and resolving system & data inconsistencies Incident Management & RCA – Outage resolution, performance stabilization & long-term fixes ERP & Database Knowledge – Understanding of Oracle HCM, SAP SuccessFactors, MySQL, MongoDB Production Support (L2/L3) – Troubleshooting, system monitoring & stakeholder coordination Quality Assurance & Software Testing – Functional Testing, Automation (Selenium, CodedUI), Defect Management Test Strategy & Process Standardization – Defining test plans, automation frameworks, regression testingI am primarily an expert in my application, which integrates with ERP systems such as Oracle HCM (previously) and now SAP SuccessFactors. While I may not be a traditional ERP Subject Matter Expert, I possess deep knowledge of how my application interacts with ERP systems and can identify when an issue originates from the ERP side.Additionally, my 8+ years of Quality Assurance experience in functional testing, automation, and process standardization have enabled me to drive high-quality software releases and robust system implementations.

Experience

1. Senior Principal Devops Consultant

   G4S

   Jul 2023 — Present · IN

   Application SME for a core business system, providing expert guidance to business users on system functionality and troubleshooting.Specialized in data fixes and resolving complex application errors affecting critical business operations.Act as a consultant to business users, assisting with process flows, system navigation, and issue resolution.Led system performance stabilization efforts, identifying recurring issues and implementing fixes.Company transitioned to SAP SuccessFactors in July 2024, but current role does not involve direct access to the system.

Education

• Holy Child Auxilium

  Xth & XIIth, English,Computer Science, Physics, Chemistry, Mathematics.

  1994 — 2008

• Maharshi Dayanand University

  B.Tech, IT

  2008 — 2012

Skills

• C#
• Powershell
• Test Automation Framework
• Test Automation
• Databases
• Google Cloud Platform
• Javascript
• Testing
• Java
• Selenium Webdriver
• Xml
• Ajax
• Codedui
• Api Testing
• Html
• Manual Testing
• Sql
• Unit Testing
• Asp.net
• C++
• Soapui
• Mongodb
• Test Planning
• Mysql
• Tfs
• Vsts
• Agile Methodologies
• Test Cases
• Ms Office
• Team Foundation Server (Tfs)
• Regression Testing