Vidhya Bhushan
Manager – Customer Success Management- Americas Region
- Role
- Customer Success Manager at Tata Communications
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Vidhya Bhushan
Customer Success & Program Management Leader with 18+ years’ expertise in Telecom and Technology, certified AI Literacy, Webex Power User Ambassador, Cisco Calling Admin. Proven track record in driving strategic growth and global service delivery led award-winning, high-impact digital transformation projects across USA, APAC region. Recognized for achieving 93% CSAT and multiple leadership honors by exceeding client expectations through data-driven account management, stakeholder engagement, and continuous process improvement.
Experience
Customer Success Manager
Apr 2025 — Present · Bengaluru South, IN
Handling Onboarding and Implementation, Relationship Building, Customer Advocacy, Proactive Support, Value Realization, Churn Reduction, Upselling and Cross-selling, Customer Health Monitoring. Along with this responsibilities handling hunting exercise to get new prospect and adding them with Tata Communications Limited to generate new Revenue
Education
Sikkim Manipal University - Distance Education
Master of Business Administration (MBA), Operations Management and Supervision
2010 — 2012
Delhi University
Bachelor of Commerce (BCom), Accounting and Business/Management
2005 — 2010
Air Force Golden Jubliee Institute
10+2, Arts
2003 — 2005
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