Vidhya Bokka
Senior Business Analyst | Zendesk Consultant | Digital Transformation Specialist
- Role
- Senior Business Analyst at Xoriant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Vidhya Bokka
Core Business Analyst | Agile & Waterfall 10+ years of experience, I have a proven track record of successfully leading and contributing to end-to-end implementations, digital transformations, and complex projects within Agile environments.ServiceNow- Implementations, System Integration, CXBusiness ConsultingAS-IS, TO-BE Requirement Eliciting Workflows, UAT, process mapping.Methodology: Agile, Scrum, SAFe; proficient with JIRA, Confluence for backlog management and delivery.Technical Skills: SQL, JIRA, Confluence, BRD, FRD, User Stories, UAT Methodologies & Frameworks: Agile, Scrum, SAFe (Scaled Agile Framework), SDLC, Waterfall.Professional Skills: Stakeholder Management, Requirements Gathering, Problem-Solving, UAT, Project Management, Business Process Improvement.Achievements & Key DeliverablesSystem Integration & Implementation Migration ProjectProcess OptimizationAgile DeliveryStakeholder Management#BusinessAnalyst #ServiceNow #ITSM
Experience
Senior Business Analyst
Feb 2026 — Present · Hyderabad, IN
Senior Business Analyst- CRM
Education
Northumbria University
Master of Science - MS, Information Technology Project Management
2020 — 2022
Oxford Senior Secondary School - India
GCSEs incl. English and Mathematics
2004 — 2008
Narayana Jr College (India)
A-Levels: Chemistry, Physics, Mathematics
2008 — 2010
Jawaharlal Nehru Technological University
BTech (Hons.) Computer Science
2010 — 2014
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.