Vidhur Rajkumar
Technical Account Manager @ Progress | AI, SaaS, Post-Sales | Ex-Dell
- Role
- Technical Account Manager at Progress Software
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Vidhur Rajkumar
Hello! I am Vidhur Rajkumar, a solution-focused professional with nearly 4 years of experience in the technology industry, specializing in technical pre-sales and account management. My passion lies in enhancing customer experiences and delivering tailored solutions for unstructured data products. Currently, I serve as a Customer Experience Engineer at Dell Technologies, where I create customized solutions that align with client specifications and promote increased product adoption. I thrive in collaborative environments, working closely with various departments to ensure efficient service delivery and high client satisfaction. Throughout my career, I have successfully contributed to significant revenue growth, participating in initiatives that generated over $20 million through innovative solution development and proactive customer engagement. I have a strong foundation in account management methodologies and customer relationship tactics, which I leverage to drive product adoption and enhance customer satisfaction. I am also dedicated to mentoring and supporting interns, fostering their professional growth within the organization. Key Achievements- Increased product adoption by 20% through targeted training sessions for Field Sales Teams- Achieved $20 million in revenue through strategic cross-sell solutions designed for enterprise clients- Improved account management efficiency by 15% via the development of a comprehensive playbook for lead generation.
Experience
Technical Account Manager
Sep 2025 — Present
Education
Poorna Prajna Education Centre
Schooling
2002 — 2015
Christ University, Bangalore
PUC
2015 — 2017
CMR Institute Of Technology
Bachelor of Engineering
2017 — 2021
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