Vidhukesh Vimal

WORK HISTORY

EDUCATION

ABOUT VIDHUKESH VIMAL

Dynamic and results-oriented IT professional with demonstrated success in the design, development, deployment, and care of highly reliable, innovative technology solutions that provide measurable return on investment and strategic value. Excels at the development of high-performance teams and continuously pursues new opportunities to bring technology benefits to an organization. Thought leadership with a blend of automation Mind Set with wide experience on Solution architecture and building large sized practice teams. Strong track record of generating extraordinary performance in a fiercely competitive scenario. Unique blend of Managerial, Technical, Functional and Qualitative skills coupled with hands on experience in global business delivery, client relationship management, strategic decision making, people management, project/program management and capability development for the practice team. Strategic IT Operations / Transformation Specialist with over 18 years of cross-cultural and impressive experience in providing technological direction Implements technology architecture guidelines for technology infrastructure and application development Technocrat with specialization in end-to-end IT roadmap planning for ServiceNow; directed the business operations through executive level planning and analysis / troubleshot delivery issues in a timely fashion Insightful understanding of ITIL Foundation Framework which includes Service Delivery functions such as Incident Management, Problem Management, Configuration Management, Change Management & Release Management Established Governance and Process for Project Portfolio and Resourcing needs based on Value driven approach mapping back to organization objectives. Designed strategic transformation plans and implemented target operating model that leveraged business enablement, reduced costs and streamlined operations to drive value to the end users.