Vidhi Pathak

Senior Executive @Bc Jindal Group

Gurugram, IN

Data Management: Collect, analyze, and maintain data to ensure accuracy and accessibility for decision-making.Documentation: Maintain comprehensive documentation for system processes, procedures, and user guides.Customer Interaction: Engage with customers to understand their needs, answer inquiries, and provide product information.Sales Support: Assist in the sales process by providing quotes, processing orders, and following up on leads.Reporting: Generate regular and ad-hoc reports for management to facilitate informed decision-making.Cross-Department Collaboration: Work with other departments (E.g, Sales, Marketing, Customer Service, MIS, North-East Region,Domestic Converting, Exports \"SouthEastAsia\") to align customer service initiatives with overall business goals.

BBD University

Bachelor's degree

Fatima Convent kanpur

Mass communication and journalism